INFORMATION FOR A CONFIDENT DECISION
Contact
Retail order and website questions
Email jeffspalumbo@gmail.com. A Spanish-language support service level has not yet been confirmed.
Protect sensitive information
Do not include DNA reports, sample photos, medical information, tested participants’ names or family allegations. Use only a retail order reference when one is available.
Laboratory questions
For kit registration, consent, collection or results, use the provider’s official help and results services. The storefront cannot interpret or retrieve your genetic report.